Help & support
How can we help?
Find answers in our help center or get in touch with our support team.
Quick start guides
Popular help guides
These short guides walk you through the most common tasks in Safety Mate®.
App navigation
Learn your way around the dashboard and find features quickly.
Creating a risk assessment
Step-by-step guide to creating and using the risk matrix.
Logging an incident
How to report incidents and start an investigation.
Team management
Managing team members, roles and permissions.
Notifications & reminders
Setting up notifications and automated reminders.
Creating audits
Building audit templates and scheduling inspections.
Get in touch
Contact support
If you're stuck or something doesn't look right, our support team is here to help. Fill out the form and we'll get back to you promptly.
Within 24 hours (usually much faster)
Security & data protection
Safety Mate® is built with security in mind. We use encrypted connections, role-based access and follow industry best practices for protecting your data.
- Data encrypted in transit using TLS 1.3
- Role-based permissions for admins, managers and workers
- Regular backups and monitored infrastructure
- GCC-based data centres
- Enterprise-grade security
Legal documents
View our website terms and privacy policy below. App-specific legal documents are available within the Safety Mate® application.
Ready to get started?
Start your 14-day free trial today and see why safety teams trust Safety Mate®.